Wind & Weather Tracking Order Status

their customer service is really great. however, some of their products are not so great. I bought a solar balancer that refuses to spin even though it is in full sun. they gave me a second one with the same problem. then gave me a full refund. how great is that?

I bought a product for $20 that was defective or just "bad" and did not want to go through the trouble of returning it, so I called and just vented. Without asking they processed a refund, no questions asked. Now THAT is real Customer Service! I would not hesitate to recommend this Company and will gladly do business with them again.

Their website never stated the item was out of stock. Of course after I placed my order I was informed it was not in stock but they expected it in two weeks. Two weeks became three weeks then four weeks then five weeks, I think you get the story. Finally after six weeks I request a refund. They offer an exchange for another item at first and then just stopped responding. Thank goodness for PayPal. I filed a claim with them and then received my refund.

We purchased a rain gauge for $150 and the ball lost it's red color in the first 6 months. We just had over an inch of rain but the ball didn't float in the water so when I went to pull up the ball it suctioned to the vial and the vial dropped and broke. So we called Wind & Weather and they want $20 for the ball & $20 for the vial plus shipping to replace these parts. The rain gauge wasn't worth the price and now we will look for another store to be buying our outdoor items. So disappointed that they would charge us to replace the vial & ball. We have been good customers for many years and purchased many items.

I purchased 2 x metal bee & butterfly spinner garden stakes. Based on reviews on their site, these items not only look great but spin well and are good quality. This is not true. They did not spin (except in gale force wind) and quality is very cheap. I went to post my own reviews, only to find I could not. So how are reviews posted by customers? It looks like only employees can post reviews. Deception is never good. You will get the stuff you order, however, be warned it is overpriced and does not work as advertised.