McGee & Co Tracking Order Status

Absolutely love the McGee & Co. collection 💕 It’s like simple country mixed with modern which is so my cup of tea! All I can say is the quality is FABULOUS ❤️ I highly recommend McGee & Co.

I ordered the somewhat famous Scarlett pendants for my new build kitchen. The light fixtures are gorgeous, however in our space the taupe leather looked more green than taupe so we returned them. The total purchase with shipping and taxes was $3,800. The restock fee per pendant was $650 (!!!!), plus another $475 for shipping. My total refund was $1,100 for the three pendants. An absolute joke. I basically still paid for two of the three items. I should have just kept them and let the color be off. i cannot believe they charge that much of a restocking fee, considering these aren't even items made by them.

Consistently disappointed in the quality of items I have ordered from them in the last two years. They have some of the worst customer service I've ever experienced. It's been 5 weeks since refusing delivery for a defective and expensive upholstered bed and I'm still trying to get a refund. Update: Their claim that they have issued a full refund is false. Still waiting for my refund.

I would like to give this 3.5 stars. My challenge with McGee is alignment of brand, service and values. They're pitched (and priced) as high end, and so far yes, their products have been good. However I don't feel the service or policies align with this point in the market. Buying full price items, only for them to go on sale days later, with no willingness to offer a price adjustment (and no advertisement of upcoming sale); extremely expensive shipping; and by all accounts returns are very tricky as well. I'd love to love this brand, but they need to align to their price point, in every part of their business.

I got this beautiful display cabinet four months ago. It sits in my office. One day morning I noticed one of glass door panels is cracked. Some glass chips shattered on the floor. I couldn’t believe why it break in less than half year, it is a pricey furniture. I wrote a review. McGee & Co responded me. They offered me to return it although it’s passed the return time frame. I told them I rather find a local glass repair company to fix the panel, McGee can reimburse me the cost. Kianna assisted me with the inquiry. They approved my request. So after all, I am okay with McGee &Co service. Now just keep my fingers crossed