Giant Vintage Tracking Order Status

I love a company that actually responds and tries to help. I received an order that was slightly damaged and I reached out and they were so helpful and send a new pair. They really do try so much to make their customers happy. I love the sunglasses I bought!

Customer service is great, I made the mistake of entering a wrong address and they ever so kindly resent one to the right address. They're very fast to respond.

Shipping was great, my glasses arrived to me in Australia in less than a month, and shipping was very easy to track. Packaging had pretty good protective filling although no protective case or box for the glasses, which is all good. However, i was a bit confused when I opened my package and saw my glasses. I ordered the SMOOCH SMOKE glasses as a gift for my friend which looked just how i expected, but they don't seem like the high quality deadstock vintage product that they are advertised as. The lenses and frame are plastic- they still look good but I think the advertising is a bit misleading, so they additionally feel pretty over priced. Not overly concerned about this pair though. My other pair of glasses, the NINJA SMOKE SPORTS SUNGLASSES, are what really confused me. Upon first seeing them, I thought I was sent the wrong pair by mistake. Firstly, these glasses are displayed in the pictures on their website as a light grey/white colour. In real life they are a dark grey/black. BIG DIFFERENCE. Secondly, they are ALOT bigger than i expected and look a little weird on my face. I only later saw their size measurement on the website, so I guess it's my fault for not looking into that, but it would be nice if there was a description of how they fit and pictures of them modelled on a person. The colour difference is pretty outrageous though which I'm a bit upset about. Overall, the glasses are pretty cute but overpriced for the quality. A bit weird that you can't leave reviews on their actual website. I was very upset when I first got my glasses but feel way better about it now- so I would say try to only by the products shown on a model to avoid deception. Also Giant Vintage if you're reading this, please can you update the photos of the NINJA SMOKE SPORTS SUNGLASSES because they looked VERY different irl.

I have received my ordered glasses 1month later. Their glass looks fine to me. But they need to delivery their product fast.

Good price-quality relationship, fast shipping