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As a German, I have been a satisfied customer since 2020. The quality of fragrances, level of service, and customer support have been exceptional. I find it difficult to comprehend the negative reviews, and would highly recommend giving the service a try to form your own opinion. The prices are more than reasonable, in my experience.

Great customer service. Fast shipping and always stand behind their products

great seller and quality product

I bought Monsieur by Frederic Malle, but ended up with the Hermes Monsieur. I tried to mail them and they used long time with their response. After I involved Paypal, the response was quicker and they offered me 25% discount on my next purchase. Why don't they just send me the perfume I originally ordered? I will use Paypal refund if I don't get Monsieur by Frederic Malle. The only positive experience was the delivery speed!