Waitrose – Cashback, Rebates & Rewards

I wish to thank Michael for his help and advice when I called customer services with a query. He patiently talked me through the process of resolving the problem. Barrie Tracey, Stratford upon Avon

Only use the petrol station at Waitrose Portishead ,North Somerset once a week on a Friday afternoon but must say thank you to “Ola” the lady on customer service..friendly,helpful and knowledgeable..well done !

I was shooting with Vanity Fair and my card wasn't processing the usual way. Jassim approached and it was like he was on the shoot with me! He was completely calm, committed and resolution focused. I have NEVER experienced an attitude like this and I literally thanked my lucky stars - he completely saved the day, he truly did. @WAITROSE As someone who hired customercentric roles, this hire doesn't sit within the usual budget restraints! He will drive your business - Get him involved in projects which develop and retain him. Sometimes one hires a star...and when you get this lucky, get them in the right place or create a right place for the them.

The drivers were very helpful and professional I get all my food every week carle is helpful

I’m a manager for a chain of restaurants and know a thing or two about food. For me Waitrose and M&S are both in another league when it comes to quality of their food. I have to mention that the price difference between the Waitrose and likes of Aldi, Sainsbury’s, Tesco’s and Morrison’s was way too much! However in the last year or so the price difference is dramatically reduced but the quality is kept far superior! I still buy my vegetable and fruits from local shops but chicken, fish, meats etc from M&S or Waitrose as their 2 for £8 or 3 for £8 deals on these products are amazing! Also need to add that their bakeries are far far better than all rest.