Virgin Media – Cashback, Rebates & Rewards

After a frustrating round of discussions with several agents who couldn't offer a satisfactory deal, I was on the verge of canceling my broadband service. However, my last interaction changed everything, thanks to an agent named Rohan. Unlike his predecessors, Rohan took the time to thoroughly understand my needs and diligently searched for a deal that not only met my expectations but convinced me to remain a loyal customer. His patience, expertise, and genuine dedication to customer satisfaction were truly remarkable. If you're considering this service, hope you encounter someone as helpful as Rohan!

Absolutely delighted with the service provided by the virgin engineer, Tony, who came to our home on 15/3/24! As a first-time customer, we felt lost with the installation process, but the engineer put all my worries to rest with their professionalism and expertise. They efficiently set up our WiFi and TV, and also took the time to explain everything in detail, ensuring we were comfortable with the system. Their friendly demeanor and patience made the experience truly enjoyable. I highly recommend their services to anyone in need of top-notch technical support!

I had a conversation today with FARMAN KHAN of VIRGIN.MEDIA at about 6:20pm , I started off being irate and displeased, FARMAN was pleasant and humble all through the all , showing empathy and consulting his Manager as at when due . I could tell that he was actually empathic , I have no doubts old get all he promised , he went the extra mile . F K should be commended cos I left the call very elated . Bayo

Second year at Virgin and have not encountered any internet connection issue. Quite happy with the service.

Edith was very friendly and helpful today, and managed to arrange a good deal for me on my Virgin Media package.