Lay-Z-Spa – Cashback, Rebates & Rewards

All is well... Skye, so that can excuse slight tardiness in delivery... Replacement Filters do not have as many paper weaves as originals which is a bit odd...

Early delivery, easy to order and a perfect fit .

The best customer service I have ever experienced. I had a problem with my pump which was still within the warranty. Soon after I submitted the claim I received a call from a very friendly and helpful service agent who talked me through exactly what was needed to evidence the problem. Once I had submitted the videos etc my claim was quickly authorised and dispatched very quickly. Well done!

Ordered the square hot tub insulator cover. Warmed hot tub to temperature after filling from cold,10 Hours later it has retained the same temperature. Nothing but 5 stars, well done!.

Bought a Milan last year and used it up until November ( it was great watching the fireworks) Due to fuel costs, I invested in a thermal cover this year, really glad I did, temp only drops 2 to 3 degrees C. Unfortunately the first cover was faulty (had been mis-sewn and wouldn't fit very well, so I filled out the on line return with a few pictures and had a call back the same day (bank hol Monday) the lady was very helpful and arranged for an immediate replacement. Great customer service, keep it up