Knees Home & Electrical – Cashback, Rebates & Rewards

I was a little concerned when I read the reviews on Trustpilot on this Company. However, I purchased a Dishwasher from them online, I had input an incorrect email address, and did not receive a confirmation of the order. I phoned them, and it was resolved straight away, the Dishwasher was sent out that day for delivery and was delivered in days ( With the Easter weekend in the way). Could not fault this Company and I am baffled at the bad reviews that they have been receiving.

I had read some of the negative reviews and all I can say is my experience was faultless. A great price, the product had a 12-14 week delay but arrived in under 4 weeks. Their customer service team kept me updated throughout the whole process. Could not have been a better, smoother experience. Faultless

I bought an AEG Induction cooker from them because it was the cheapest than anywhere else. I knew Knees wasn't a superstore business, so I wasn't sure what to expect other than I knew I may not get next-day delivery like some of the bigger stores. It was delivered about ten days later. I was able to use my microwave combi oven and single induction hob; it tied us through well. Because of the bad reviews here (which I found after buying), I got nervous, so I called Knees about three times during my waiting period. I found them helpful with all my questions. My cooker arrived; they used 3rd-party delivery but was good. My cooker is in perfect condition, and I'm super pleased with it. I give them 4-stars only because the waiting period isn't mentioned on their website, and their email after payment is very basic, something like, "ty for your order, we will let you know when it's in our warehouse and the delivery date". I will use them again if what I want is cheaper than anywhere else.

Knees Electrical phoned me shortly after I placed my order online. They advised that they had contacted the manufacturer to check it was in stock and advised they would email me to advise delivery. I was kept informed throughout and the goods arrived as promised within the timescale. Super to deal with.

I want to say that I found Knees had the best online price for the Bosch venting hob I bought recently. They followed up my order with a confirmation phone call, then called me to inform me when they would deliver. The delivery was prompt and faultless. Nice to place an order with a local business.