Yark Beds Tracking Order Status

No issues at all buying from Yark despite some other reviews. I spoke to a manager on the phone before buying and he explained they bought the company and improved the bed manufacturing. Yark had the style of beds I wanted and at a good price so I bought it and it arrived yesterday. Quite simple to assemble and very good quality.

My better half put the bed and headboard together in an hour without my assistance, no complaints so far. Been sleeping on it for a couple of weeks now and the only "issue" is that the bed is so comfy that I don’t want to get up in the mornings.

The bed is very nice,solid good quality materials and looks very nice in the bedroom . Delivery was very good and on time . The only downside is the instructions they are not clear and the video is also not detailed enough. We spend way too long putting it together as had to undo things as the pictures and instructions were not clear

Really lovely bed, very solid and great quality. Just what we wanted for a reasonable price. However the instructions are a joke! The poorest quality “photocopied” instructions make it really difficult and time consuming to put together. The video that they sent was ok, much more helpful than the paper instructions. We ordered a king size ottoman bed and our slat frame was different to the one in the video and we were “missing” some parts from the parts list. After contacting customer service, I got a response of “those parts are usually in the box”. Such an unhelpful and patronising response which wasted a whole day as I didn’t get another response from them until the following afternoon. Turns out that we had a different slat frame so we didn’t actually need those parts even though we had holes for them so I can’t understand why they were on our instructions! We also didn’t like the fact that we had to drill in two brackets into a brand new bed with no guides. They say it can be done with a screwdriver but that would have been a struggle. They could have easily just put the holes in. Overall we are happy with the bed and probably would buy from them again however I wouldn’t recommend them to others as it is not that straightforward to put together and it was such a hassle trying to deal with their customer service.

Highly recommend this company, prompt delivery and excellent quality at a very reasonable price. I was a little worried as I've never bought a bed online before, but all I can say is the bed is great, relative easy to put together and looks amazing in my bedroom! Thank you Yark.