Wilson Tracking Order Status

I would rate 0 star if it allows me. The goods received are nowhere near the description on the website, and now the website is gone

Beware if you are thinking of buying Wilson Launch Pad 2 Irons. I purchased some via another retailer as Wilson website does not supply Europe apparently. Within a month the paint on the club heads started coming off. Have dealt with the retailer but they seem to be going down the "cosmetic" route and seem unwilling to refund or replace. Contacted Wilson to see what their status is on warranties/guarantees and was just advised to speak with the retailer. No help at all for what is their own product that clearly has issues. Look elsewhere at other clubs would be my advice.

horrible ALL AROUND. Not only did the ship an incorrect item and refuse to take it back (?!!!!) their website is impossible to navigate with incorrect links everywhere. The fact that Federer chose them as a partner is shocking

Ordered a padel racquet. It was delivered late and there was a chip where the paint came off. Either it was a returned racquet and Wilson didn't noticed or damaged by UPS during delivery. Both companies tried to blame each other. Was told by UPS that Wilson claimed £86. Wilson offered me £10 price reduction Customer service is in Barcelona. Miguel and Supervisor Laura were useless in the 10 days of going back and forth. Call, emails, online chat all goes to them.

Website and business is great. The checkout process was a bit finicky but great brand. They’re making a comeback.