Warco Tracking Order Status

Very good customer service. I have bought just a few items from Warco; they arrived promptly and as described One item was a box of end mills/slot mills - they were a very good price but not quite to the quality I needed. I sent them back and they have been refunded without any argument.

Exceptional service received throughout the selection, purchase and supply and after sales of my new lathe. It was delivered carefully and exactly on schedule. There was one small component which was not 100% and Warco (Tim) provided a replacement part within 24 hours accompanied by very courteous communications. Service second to none. Very refreshing these days.

Bought a rear toolpost with a parting blade for my Myford lathe. The height is not adjustable other than by shims so wants to be on centre from the start. Mine was a millimetre too high and so needed skimming on a mill. Rang Warco expecting them to exchange it and was very impressed when they offered to rework it for me, arranged for courier collection and delivery at no charge and turned it round in a couple of days. Old fashioned customer service. Highly recommended.

Nice people to deal with

I purchased my Warco CJ0618 Mini Lathe nearly 20 years ago. It has been a superb workhorse for me. Over the years there have been one or two niggles which have always been sorted oput quickly with excellent advice. Finally, after 19 years the drive belt disintegrated along with the motor drive pulley. Warco have been extremely helpful with a phone call from an engineer and the necessary parts arriving the next day. To say that I am very pleased with their service is the understatement of the year! Many thanks Warco.