Wag.com Tracking Order Status

I love being a part of the wag team....and i truly do love dogs

Good option if you're in a crunch but they seem to charge more then your local pet store.

For three years I was a loyal customer at wag.com. As of this morning I am no longer a customer. They were offering $15 off for purchases of $75 or more. I made my purchases and when I went to check out there was no discount. I called them and was on the phone for 20 minutes before she figured out that I did not have enough "qualifying" items in my basket. She said dog food didn't qualify as a pet item - a clear indication that "qualifying" items to get the discount were so limited. They were just offering the discount to get you to click on the site. I switched to Chewy.com and my dog food, same brand, was $10 less.

I shop on Amazon.com a lot. But I always hop over to wag.com and soap.com for comparison. Sometimes I get a better deal, like with my dog food, I get free shipping as well as auto shipping, unlike amazon and am saving nearly 15$ a month.

Definitely one of the best customer service team of any online store I've dealt with I was immediately able to speak to a representative when I called (no hold, no pressing numbers for this & that) I told him about the issue I had with my order He put me on hold for a few minutes & Told me they would replace it free of charge No hassle of shipping it back to them or nothing. Easy. My package is coming tomorrow.