Vanity Planet Tracking Order Status

I had a great experience with Vanity Planet. I ordered a facial steamer and when I purchased it, it was back ordered and the listing said it would ship out at the end of the month. I emailed after about 2 weeks just to check to see it they had a date that it would ship, and I heard back from someone in customer service after only a couple of hours. They were very helpful and courteous. I received test alerts about the shipping and my order arrived when they said it would. The steamer works perfect!

The spin brush is great!, I just wish that they had a charging port for it, so that it wouldn't use so much energy with the batteries. I definitely recommend you purchase rechargeable batteries if you're going to get this. Other than that, I LOVE IT!

I love using a facial steamer, however, I experience a trouble using it. I reached their customer service and they helped me out with the troubleshooting with the user manual provided, and I finally used it with care. I salute their customer service. I will surely refer them to my friends. Thanks love it!

Purchased the Vanity Planet Aira iconic facial steamer and it did work well. The interior design looks amazing. I'm really satisfied with the result, it smoothens my skin and clears my pores. Indeed it's like your very own personal sauna. Well, recommended. Excellent Customer Service! Kudos to all!

The customer service provided is very prompt, friendly & professional, thus the few stars on my review. The quality of products, however, is not something I can comment positively on. I purchased the facial spa spin brush, it was only used a few times every week & the power button will no longer depress. Unfortunately, my warranty is apparently expired as of 3 mos. ago, so there's nothing that can be done, I'm told. I appreciate their attention to the matter, however, I will not be purchasing from this company again. As another review stated, these facial brushes can be purchased at other much less expensive retailers & do the same job.