Axos UFB Direct Tracking Order Status

If it wasn't for high interest, it would be terrible. The online banking glitches all the time. Adding external accounts is close to impossible and in most cases requires the manual process that takes 5 days. Money transfers take much longer as the bank holds the money for few days.

Easy to work with, I can call them to help (IE raise money market rate if it raises). They help with I call (staff do not seem from America and can be hard to understand at times but still help). The interest is paid with no problems and the rates are competitive. Website works perfect.

UFB does give out 5.25% APY for a little bit, but they've changed their offerings quite frequently (at least seven times from 2022 to 2024). That way, they can lower the APY on older accounts (which they do silently and without discretion as stated per their disclosure) and continue to advertise high rates on their website which only applies to their newest accounts. This isn't listed anywhere on their website, and I only found out about their practices via Reddit posts and NerdWallet. To their credit, if you look at the details of your account, the APY is listed, so if it drops below what's advertised you can give the reps a call to match the highest rate. Recommend checking at least once a month, but far from the "just let it sit" types of accounts. Someone else called it a bait and switch scheme and I agree, but the rates are pretty appealing if you don't mind the extra work.

I was a little apprehensive at first when I first signed on and signed up for both the High Yield Savings and the High Yield Money Market Account. Both were approved but the Savings took a little longer so that’s when I began to wonder as I wanted to get both at the same time and did not want to wait. But the next day the Savings got approved so I was off and running. I did talk to Customer Service and they were excellent at answering all my questions so I’m am pretty confidant that I can start utilizing both accounts soon exactly the way I intended in the first place!!

For issues with rates unsolved check and contact bio to resolved quickly.