Ticketfly Tracking Order Status

This site does not have United Kingdom, Great Britain or England as a country. It does have the Isle of Man which I managed to use to enter my uk address to buy tickets. Also Spain and many other major countries.

No Problems for Styx tix. Were much more expensive from Vivid, Stubhub and Viagogo. Printed at home.

I have ordered tickets several times through Ticketfly and haven't had any issues. I chose to receive a physical ticket each time and they were mailed and received promptly and with plenty of time to go before the concerts. My main issue was that the tickets for a concert were listed as 'not available' on the mobile app, even though they had just gone on sale literally 2 minutes prior. I had to go to a physical computer and login in order to place my ticket order and get it to go through.

I tried to purchase tickets for an event on ticketfly and the website interface was glitching out. I ended up getting two email notifications of a charge on my credit card, but no tickets emailed to me. I called and was on hold for awhile, but someone did finally come on and assured me that the charges had been attempted, but not posted. I was told they could not remove the charges from their end, and was offered approval codes that I could give to my bank to remove the charges. I called my bank, and that was not correct, the bank could not initiate the removal from the bank's end even with the approval codes, only the merchant can initiate that. However, my bank was able to assure me that the attempted charges did not go through and would drop off in about 10 days. I was able to go back on ticketfly's site and order my tickets (it timed out on me really quickly the first time, but the second try worked). This time I got my tickets on email and was able to print them. It's a ripoff at a $5 per ticket service fee (!!!) but at least I was able to resolve my issue and was able to purchase the tickets. I am going to recommend to this performer NOT to use ticketfly again. This was the only site through which tickets could be purchased for this performance. Ticketfly has horrible reviews and a lot of complaints on the Better Business Bureau site. I am actually feeling a bit nervous to have used my credit card to purchase from them (wish I could have used paypal, but that's not an option).

When one purchases 2 tickets that are $26 a piece and Ticketfly charges $30 in fees, your company should be ashamed of yourself! This is completely absurd! Your company should be called Ticketgouge instead of Ticketfly, cause the fees you charge are the furthest from being Fly!