The Mountain Tracking Order Status

What Happened to this company? It was so good in the past. The quality has gone way way down. Very Disappointed.

Just went to the Epsom branch and I would like to give a big shout-out to Tanya. Thank you for your help today. From 2 happy customers

I have not done business with them for a couple years...and it looks like things are getting bad. My first shirt with their brand was bought in about 1992. Was the best shirt I ever owned until it was lost in a house fire in 2019: that's right, I keep my stuff that long! So, after the house fire I went back to them to replace hundreds of dollars in merchandise. HUGE disappointment. Within months the Ts had holes in them, and the printing is flaking off. So very sorry to see such a great product go down the drain

It's alright. The cotton shirts I enjoyed acceptably, but then I decided to try their Triblend shirts consisting of 55% cotton, 25% rayon, 20% polyester. The expectation was cut short honestly. I would mind a margin error of 5% in relation to the photos they showed of how the shirt looks, but I simply feel disappointed after receiving it in person. The Triblend shirts don't look as good as the photo or even near it in comparison to the cotton shirts. They do feel comfortably and lighter, but what image you represent as the product you sell should also reflect in person when purchased and received. And for the higher price I expected better.

Just got my fourth mailorder from The Mountain. I started buying for the graphics and was very pleased to find they are high quality heavyweight shirts, not the thin half polyester stuff that is increasingly the norm. The graphics have all been perfect and exactly as seen in the ad photos. My first Mountain shirts were bought in an actual store; I still have them after more than 10 years, they are still in good shape and I still wear them. I've never had a graphic crackle or chip off even after 10 years of washing. One time there was a problem with something I ordered (ended up out of stock), and their customer service responded to my query immediately. They also have frequent sales and deals. By far the best teeshirt company I've ever bought from; I highly recommend.