Ted's Health Tracking Order Status

I felt at ease straight away, I was given great detailed advice that was made easy for me to understand. A plan was quickly laid out for the next steps in my health journey and I felt reassured, I’d highly recommend this company - ⭐️⭐️⭐️⭐️⭐️

In short, an inordinately long wait for a treatment program that was never delivered. The staff I've interacted with have been very helpful, but it's in stark contrast to the poor service received overall, meaning I cannot recommend. Full account below. I started my journey with Ted's Health on the 15th June, purchasing an initial test that arrived fairly promptly, which confirmed I had low testosterone and was eligible for treatment. A month later, after a very informative consultation with a very professional clinician I was prescribed my treatment plan and all seemed to be going well. I paid up for 3 months of treatment on the 12th of July and received a confirmatory blood test a few days later, and then things slowed down. The first of these blood tests came back void and I chose to receive another in the post. A month went by before I received the second kit, and although it contained all the necessary items, it was missing the printed labels for the sample tubes, so I wrote out my own with all the information required, and sent it off immediately. Another month went by, with no news from Ted's Health so I enquired by email. Credit where credit's due, the customer service was great once it came through; apologetically informing me the test was rejected because the lab needed the printed labels which weren't included, and offering me a free nurse-collected, confirmatory blood test. It was several weeks before this visit could be booked, for the 8th September, but everything went accordingly. The next news I got was a bank notification on the 16th September for a refund of my treatment plan, minus the cost of the 'free' nurse blood test. I checked the website to see that my test results have come back with my testosterone registering just on the 'normal' side of the 'low' cusp, although other scores, particularly my very high prolactin levels, are clearly not normal. The results from the rejected second test had also appeared, meaning the 3rd was unnecessary. Long story short, I've paid £100 on tests, and waited 3 months for nothing; I will clearly have to adress my hormone imbalance elsewhere.

Superb service that is designed to enhance the health and wellbeing of men. Properly supervised by doctors specialist in men's health, one of whom wrote the text book on the subject. Professional, effective and with excellent support from real people.

The clinician was very clear about how the treatment should be done and what the options that i have with making sure to start with the right one.

Teds Health is excellent easy to contact always happy to help with any questions Very professional screening by the doctors regarding the best treatment for you