Spark Energy Gas & Electricity Tracking Order Status

This company is pathetic and they are liars. Didn't even get a bill last month and was charged a late fee. Now this month I got it today 1/3 and it's due 1/5 and they blame the usps. Funny, I get all my OTHER bills on time and my credit rating is well over 800. HMMMMM. LIARS.. You have been warned!

I used EnergyRates.com to sign up with Spark Energy. The EFL that was on the website stated a rate of 10.9 cents/kWH. After signing up the rate changed to 15.4. I contacted them immediately and told them about the issue. They said they would get back to me. This should have been a 5 minute check as to whether they would honor the rate. Called 3 times and no one could tell me over a 3 month period. Basically they strung me along until I was already under contract to tell me that they would not honor the 10.9 cent rate. Very shady dishonest of them. Not sure if it was their fault or EnergyRate.com for the old EFL but it doesn't matter. Spark should have been able to tell me in 5 minutes whether they would honor the rate or not.

I don't even remember meeting anyone from Spark Energy, but I received a notice of early termination fee and they are asking me to pay $100. I remember meeting some who claimed to be from my provider and she never mentioned that she was on behalf of Spark Energy. I should have never spoken to anyone, I will stick to online only.