Soothing Company Tracking Order Status

Very pleased with my experience and even happier with my fountain. The company even sent me color samples to help with my selection. I will definitely be using them again for my next client's project.

Very pleased with my fountain purchase. Installation and delivery had not issues. I appreciated the customer service with helping me select a color. So nervous to order something this large online but everything went well.

Everything was as expect. Customer service was very helpful and product was easy to set up. I would recommend this company.

Excellent response times, assistance and professionalism throughout the fountain purchase process. Products are as described and customer service is beyond reproach. Following the recommendations provided by Soothing Walls, fountain was very easy to install once site prep work was completed. We purchased a very large, 4 tier fountain, which did require ground prep and a large front-loader fork lift to assemble. My landscaping professional was able to accommodate all of the prep and assembly. Looks beautiful. An amazing addition to our home. 2 Recommendations to potential buyers: -Take the time to order the stone color templates to ensure the correct color choice. The on-line colors are a bit off, which in my case worked out well. Could present a problem for some if you choose a color based on digital media alone. -When receiving your shipment, it may not be possible to immediately open and inspect each and every piece. As was the case with my shipment, my landscaping company was not on hand to open the packaging and inspect each piece at the time of delivery. (Some of the pieces weighed 450lbs). That said, be sure to write "pending inspection" on your delivery receipt. This covers you should you later discover damage to your shipment. As a business owner, I appreciate good service more than most and also understand the power of positive feedback. I could not possibly be more pleased with the process and end result. My thanks to the team at Soothing Walls.

Very helpful staff. I received our fountain fairly quickly. It had a small piece damaged because of shipping but Soothing Company was very quick to fix the issue. I would recommend this company if you are looking to purchase an indoor fountain.