SkyAuction.com Tracking Order Status

We've used this company for over 15 years, mainly for week long rentals in Orlando. We've stayed at a number of resorts and never had a bad experience. For the price you can't go wrong, I've recommended them to so many people. We've also used them for hotel stays in hawaii, new york, Boston to name a few as well as theatre tickets. It's an American company and we're in the UK, no issues at all. Our stay last week was at silver lake resort in Orlando and as usually, got a great condo, no issues at all.

unable to contact your company regarding problems or refunds.

Horrible customer service after the transaction was booked. No returning of calls. Emails with one and two word responses, never answering the questions. I do not reccomend using them whatsoever. I did give them 2 stars only for being cheap. Oh wait, that was the service I recieved. *** revised review after the comment was received from SkyAuction *** Your patronizing reply is telling. If you would have spent 1/10th of the time answering your emails/phone calls/correspondence like you did with my review of SkyAuction; you would have had a better review. Furthermore, I never complained about the price, only the cheap service. I seriously don't want to go into the breakdown of my emails, phone calls, and lack of correspondence from your company, but I will if you like? I stand behind my review, and would gladly share my experience with anyone with your organization. Notice I said inside your organization, I mentioned to quite a few already in detail how your service was lacking. In future, don't reply as you did comparing pricing to service? Your apology is not accepted, as your comments come across as pandering and excuse laden, while accepting no responsibility for YOUR actions.

I've purchased several vacation condo weeks from SkyAuction over the years. For us, this is the best way to go. We're able to make breakfast in before heading out for the day, spend some time stretched out reading, enjoying the resort pools, and feeling like we're in a nice home. Just be sure you read all the details about surcharges, fees and availability before you buy. Every time we're chatting with people at the resort pool or bar, they can't believe how little we paid.

I have used SkyAuction many times and it never ceases to deliver. I have referred and recommended the site to many people around the world. The latest trip to Costa Rica was 66% less than the regular resort booking fee and was spectacular! Thank you.