Simply Earth Tracking Order Status

First of all I am loving all the oils and other goodies that come in my subscription box each month! 🌿💚 Second, the team at Simply Earth have put together a Essential Oil Hero Course!!! It is easy to understand and user friendly. The print outs are super helpful and I really enjoy the training videos with Katie. Lots of good information!!! I encountered a problem, I emailed them and they took care of it! I am so happy with this company!

I signed up on 12/25/21 and cancelled my subscription on 1/12/21. Unfortunately my experience has not been positive. While I do believe their intentions are good, A LOT of improvement is needed. I sent an email sharing multiple concerns due to seeing many "recipes" not being properly formulated. NO MATTER WHAT - Essential Oils and water DO NOT MIX. Example - Making a DIY hand sanitizer with Aloe and Tea Tree is NOT SAFE. Aloe is water based and the essential oils will NEVER disperse properly - EVER. This is only one reason. There are MANY more reasons why this type of product should be NOT be a DIY. Do your research before making a product someone else posted so you KNOW it will be effective AND safe!! Example - the chemo types should be included in the information as it is necessary for determining which oil is best for the blend being created. I sent many emails asking which species and chemotype for the Rosemary essential oil I received. NO ANSWER. I sent multiple emails requesting the GC/MS reports for the oils I did receive as it is important to know the distillation dates of every essential oil you have so you can keep track of the shelf life. And a GC/MS report provides so much valuable information about the precious oil you have. To sum it up, all but one email received was automated. I've also been unsubscribing to their emails every week for the past four weeks. Yes, I'm STILL getting emails. It's great to get something for a good price, however, there are many options available. If you want to make cosmetic products for your family and home, it's worth every penny enrolling in some basic aromatherapy and formulation courses.

I started subscribing to their box in May and I love it. It is not like young living (which I also am a customer of). Not only in their box do you receive little recipes but it is affordable. Well they ran a special on Memorial Day which I was contemplating on purchasing some oils. I added them to my cart and was going to edit the oils and add the discount and see my total before checking out when for whatever reason it went ahead and submitted my order. I guess that's the disadvantage of saving your payment info onto an account. Well I wrote them to ask if I could cancel or if not at least get that discount onto that purchase. I received a quick response and a $20 gift card added to my account. I was super happy. This just gave me one more reason to love SimplyEarth!