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Shopee Philippines Tracking Order Status
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| 📦 Total Couriers | 549 |
| 🛍️ Best Cash Back | 2.5% |
| 🕑 Last Updated | July 3, 2026 |
Shopee Philippines Rating
Last Shopee Philippines Reviews from Trustpilot

Order was 1 month late THEN Cancelled on us.. smh the order was 1 mile away from us and they still never delivered it..

I want to say good and bad. When you perfect but---- For instance, I just bought a security camera. There is no number, nothing to scan and no way to install it. Plus the store never sent an adapter to plug it in even it was advertised as having one.This was Hikvision cctv. So then I buy another camera (more expensive) It was advertised as waterproof but it rained and then stopped working and when I turned the camera around, water poured out of it. Before I did that I changed the power supply which turned the lights on but nothing else.This store is:yjwnehyfym when you chat them you get an immediate response that your order is coming today. I already got my order and it was junk. Now the first store I reported to Shopee. I told them they advertised a power supply but I did not get it. I even pointed to the chat where the guy said we don't supply them yet shopee found in favor of the shop. Even I have ordered hundreds of times, they favor the store. One time I ordered a generator for 11,000 pesos. It was advertised as a dual unit which used gasoline and Propane. It was delivered to my vacation home so t was a while until my caretaker set it up. Anyway it was a different brand and gas only. I fought and got DTI involved they returned my money but wanted the machine back. They were supposed to get back to me in 30 days but they took longer. Then they asked for the machine. I said no. You broke the agreement and you are not getting it. They said we will contact DTI. I said do it. You broke the agreement so tough. They never called again and I don't feel bad. That seller is still advertising the wrong brand and kind and cheating others and shopee doesn't care. Remember. All shopee wants is your money whether the store cheats you or not!

I've been using this online store here in Philippines for more than 6 years now and so far one of the best with lots of cheap price items. But sometimes we also get some defective items but overall this is a great online store for hard to find items that you cannot find on malls

Ordered center light screw not included?

I have been using Shopee.Ph for more than a year now. In the beginning I was cheated by a dealer. I have learned my lessons from that: Since then, I only buy from 'Preferred' or in 'Malls'. This has proven itself. In the meantime, I have purchased a lot through Shopee. The products were more or less OK (as described), payment and delivery always worked well. Since yesterday my deposited credit card has been deleted. Every attempt to deposit the card again fails - without an exact explanation for it. Thus, I can no longer buy anything at all! What is this kind of company which makes the purchase totally impossible ?!! When I write an email to the support, the response comes back that eMails are no longer answered by the support. I should use the chat. If I want to start the chat, an error message pops up. I have no way to inform the company about these problems!!! Presumably the chat works when it is started through the mobile app. But I can't install the mobile app, because the Shopee-App can only be installed on Philippine mobile phones due to (presumable) geolocation. So as a result, I can't contact Shopee at all. Phone might work but then I'm sure I'll have to pay a fee for the call and the requests are usually not properly understood. I wanted to create shopping lists, but these are not supported either (maybe in the mobile app, but I can't install it). So we see here a lot of mistakes, by the people in charge of this company, that lead to to the fact that a very good customer has to buy somewhere else: - No shopping lists or reminder lists -> this leads to clearly less sales. - No possibility to pay with credit cards -> this leads to zero sales. - No contact possibility to inform about the problems.
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