RZ Industries US Tracking Order Status

Overhyped by Youtube users, the mask fits poorly, with the velcro fastener at the back often coming loose when bending your neck down, can often smell the wood dust whilst using it so it obviously does not work, fogs glasses up just as bad as any other mask.

The mask seemed to be of great quality until it was time to change the filter and the Exhalation caps failed and are now stuck on the mask and won't come off. When I called customer service they have very poor customer. Probably one of the worst that I have ever encountered. Apparently they only have one customer service supervisor, (at least that's what I was told by the 1 supervisor). This company seems to not care about customer satisfaction and will not replace anything or even give a reasonable discount for a new order. Very disappointed because I bragged about these mask and highly recommended them to many. Will be looking for a new company to fulfill all my mask needs.

they work but wearing them hurts. I bought these pre-pandemic for allergies while working cattle. It worked. Then used them for the pandemic which is a god send. . Bought another pair from another source because RZ was sold out and the fit of this other mask is amazing and seals against the face just as well. I realized that the build of RZ is not well designed. Pulls on the nose, wants to pull down, hard to wear past the 3rd hour. . Since RZ stocks filled back up, I bought a second pair at a different size and still the same experience.

I bought 3 of these masks at the recommendation of someone who works labs. Due to availability I purchased 2 M2's and 1 M2.5 At first we were all pretty excited, they look very nice and the material feels nice right out of the box. I love that you can change the filters, though I didn't realize they would have cutouts in the filters for the respirators... I feel like that kind of defeats the purpose a bit, though the website says otherwise. If the air you're pulling in from outside the mask is contaminated, it has no barrier between it and you aside from the rubber diaphragm, which would be collapsed inward due to suction, no? I'm no scientist, so who knows. Aside from that, they are comfortable to wear for a bit, they keep the mask off of your mouth and nose making it less stuffy to breathe in than a regular cloth mask. The downside, they had the tendency to rub. A lot. After about a week of continual wear due to COVID regulations, all 3 of us developed red lines across the bridges of our nose and under the eyes. Eventually the skin started to peel like a sunburn. The other two i bought the masks for have given up on them. I have tried wearing it tighter and looser to keep it from chafing, but don't seem to have any luck either way. I do like that you can clean it easily, and found that the filters can be steamed in paper bags to sanitize, so I'm not spending a fortune on replacements. Unfortunately you can't wear these daily for an extended period of time because your skin will peel and it will be uncomfortable. For running into the store or doing errands they're pretty good though. Honestly, I feel like I would have been happier with a high quality cloth mask.

I ordered from other places and was disappointed and waiting forever for my product. And then I ordered from RZ MASK. I have to say it was two completely different worlds. I've had 4 different orders through RZ while I'm still waiting for other companies to deliver. Customer service is great. You can just tell when a business really cares about their products and their customers and this is one of the best. They dont take more orders than they have in stock which is awesome. Processing times are quick and shipping is also. Great Company! I'd give them more stars if I could.