Routledge Tracking Order Status

Routledge is not set up to provide timely customer support. For example, I was not recognized when I signed in to access my resources (purchased textbook and supplemental materials). There is no number to call for support. Everything is by email. I sent one on a Friday. I sent again and they needed me to send a screenshot. It is over a week and I still am locked out. I am trying to prepare the final exam and it is extremely frustrating

Don't order from Routledge!! Ordered a book in October 2022 and it was never delivered. In November, after trying to reach customer service for weeks, they said they'd send a replacement. Guess when I got it? April 4, 2023. I wanted a refund initially and they refused. Oh and the book is printed too high on all odd pages. I needed the book for a university course that started in January so I had to buy it on Amazon to have it on time.

The customer service is really dedicated and helped me with the smallest details.

Did not receive book. Poor communication. Send me a fake tracking number. Do not buy from this company!

Awful customer service. They do not dispatch when they say they are going to. They take days to respond to messages. I wish I had seen the reviews before placing my order.