Reliant Energy Retail Services Tracking Order Status

This company scams you out of the account credit they give you to switch companies, which is supposed to pay for your cancellation fee for your last provider. Somehow after switching I had a big bill that just happened to use up my whole account credit, in winter, in texas. And I'm sure I didn't use the power their logs showed I did, because this was during the texas power outage from the winter storm, and they showed me as using a bunch of power when we had no power most of the time.

The representative I talked with, Miguel, was very helpful and exhibited five star customer service. He was completely knowledgeable and answered all my questions. Kudos to Miguel!!!