Red Wing Boots Tracking Order Status

Red Wing Amsterdam took a long time to ship and doesn't offer width EE sadly enough. Overall, they have great boots for their price!

Great Company. Great Service. Quality Products. Great Salesperson -Saint Ann, Missouri.

I have been a contractor for 22 years and basically live in my work boots. I decided to try Red Wing boots for the first time last October. With in a couple of months of wearing them I developed pain in my right foot on my toes and went back to the store I bought them from (Red Wind Shoes, Brea, CA location) for their advice. They told me it appears I needed a slightly larger size but the boots, which were all ready well worn by then, were no longer under warranty or well past the exchange date. Still, Dan who was helping me insisted on contacting the store owner to explain the situation and get back to me when he had a chance to speak with them. I was not expecting the call let alone his response that the owners wanted me to be happy with their product and that they would replace the boots no questions asked with the correct size. It is extremely rare these days to find a business who cares about what do and the customers who rely on their products and I must say that this Red Wing location is a perfect example of how a business should be run. I'm am now a loyal Red Wing customer and will be making my yearly boot purchases from this store, and if you are like me and need to count on well made boots for your livelihood, you should visit this store and buy your boots from them as well.

Great boots yet no free returns (atleast in europe) therefore making it expensive or hard to figure out the right size if you don't live near a store

I was fitted with a pair of Redwing moctoe 8890 boots. I complained of an ill-fitting insole but was told this was normal. I went back a few months later and again about 9 months later and told the boot was fine and that it just needed more break-in. Seems to me that the boot may be defective so I contacted their head office and was told I've worn them too much to replace. This is my third pair of Redwings and I've gone from a cheerleader to a hater. Update: As of Jan.13/23 Redwing HO has reached out and offered a replacement pair. I’ll resume my love affair with Redwing :)