Rapid SSL Online Tracking Order Status

We bought a premium product over multiple years. It was difficult placing the order. They've only provided us a script for a "discount" seal, not the Norton seal we paid for. We've tried multiple times to get help with customer service. Either rude, dismissive or simply incapable of fixing the problem.

Tried to reissue an SSL certificate through their portal. It failed with a technical error. Took a week for them to respond saying it was fixed. Tried again - same error. Two weeks later and still no response. SSL cert just shows pending...

Helped process an order in very quick order due to an missed expired on our part. Excellent service from Richa on the web chat to get things sorted

I was asking for a refund. 100% Money back warranty you can understand in this way: - Call them and describe -> You should write mail - I wrote mail but a marketing request startet (to get more discount) - I said simply "no, refund money to creditcard, please" - refund is not done after more than 5 cleary mails and over a week - more as 5 replys no money back.

We use them, not had any issues. SSL prices coupled with good support: probably one of the best sellers around. Good price, good support, you dont need more for an SSL.