Raley's Tracking Order Status

i have shopped at Raleys for years but today while buying some specials, I was told I have to do the specials digitally. I am a senior and have tried and tried to do this but I can't get the app to work on my Cell Phone. Too BAD for me - they wouldn't give me the digital price. I had to give everything up! Thanks Raleys for scamming the seniors especially when it is known you are so expensive anyway. This disgusts me and others. This is when I hope Raley's fails for greediness.

BEWARE of Fine print! I Placed an order online on 11-24-22 for pickup 11-25-22. The order pickup was great and the young lady loading my order was very friendly. I gave her a great review. Then….the following happened The total cost of the items I selected was $139.07 (before taxes and pick-up fee). After unpacking my groceries I looked over the receipt and realized I was charged $191.63. Believing this was an honest mistake, I called the Raleys store I purchased from on Woodcreek Oaks Blvd., Roseville and was told I should have read the fine print they have for their online shopping (basically: the sales prices you’re shown on the online order may change). This was a painful lesson that I feel is important to share with others shopping Raleys online…like I was told by the people working for Raley’s “READ THE FINE PRINT”

It the old Raley’s. Stocking all day and the formerly sparkling floors are scuffed and dirty. Produce is lesser in quality and many items out of stock. Out of stock items in all departments.

I am writing this review regarding my experiences with the Raley's on Wedge Parkway in Reno, Nevada. What. A. Joke. Before I launch, let me state that the Raleys on Caughlin Parkway and the one on Mira Loma are obviously run by more proficient managers. I have never had an issue in either of those stores. Only the one on Wedge. Let's go. First of all, why they are ALWAYS understaffed, is a mystery to me. This store is in a very popular area of town; the anchor store in a busy strip mall. Busy store with 2 check stands open, other than the self-check. Lines everywhere and no baggers. I cannot tell you how many times I have had to bag my own groceries. It's not a big deal, per se, but when you're being charged over $4 for a gallon of milk, you shouldn't have to work there, too, ya know. The last few times I've tried to negotiate the produce department, their employees wouldn't move out of the way, so that I could grab what I wanted. I really don't want to have to ask them to move, so I lingered around for a while waiting for them to finish, but they didn't. This happened another time in the cereal aisle, and the clerk looked totally annoyed when I excused myself to reach over her to grab a box. She didn't acknowledge my speaking to her, nor did she move out of the way. Once I stood at the fish counter for a solid 5 minutes while I watched the clerk talk on the phone. I could also hear him-it was a personal call. He never motioned to me that he would be with me in a minute, nothing. I walked away and went to another store to buy my fish. Almost every box or can on the shelf is sliced from a box-cutter, mangled, or dented. If I wanted trashed food, I'd go to the Dollar Store. The pharmacy closing in the middle of the day is ridiculous. The website says they're open from 10a-7:30p; closing for lunch between 1:30 and 2....or so they say. I have tried to get a prescription filled during my lunch hour at noon, and they were closed. I emailed Raleys and received some BS form letter about how I'm very important to them and blah blah blah. That was 3 months ago, but my Mom went in today at 1:15pm and they were closed, with about 4 people sitting around waiting. So, obviously, they don't care. (This has happened more than once, and well before Covid happened.) I am all for everyone getting a lunch, but a pharmacy is a pretty essential thing to have open, so closing for any length of time during the day is outrageous to me. I remember one time I went there straight from urgent care, feeling terribly. Got there at 12:15 and they were already closed. I had to go home, wait for a while, and then get myself all powered up to drive all the way back there, simply because either Raley's corporate or that particular manager, refuses to provide adequate customer service. And for the prices they charge, that is a shame. As far as the actual Pharmacists and techs go, they're awesome. Nice, competent, and I haven't had the multitude of issues that I had with CVS. I know the parking lot isn't Raley's doing, but it's an utter nightmare most of the time, also. So, even before you get into the store, you've already been tested. Just avoid this location altogether and save some sanity.

My local Raley's is beautiful. The deli counter offerings are great. Lots of choices throughout the store. I just wish the prices were lower. I seldom shop there for my big purchases or weekly stock up shopping. Mostly I'll just hit there for an item or two on the way home or if there is something on sale. Sad because it's the closest store to me.