QC Supply Tracking Order Status

They would not refund a product that did not work. Stay away From Sarah in customer (dis)service

QC Supply is a GREAT example of what is wrong with this country. i ordered a part from their website, they took payment and even sent me a receipt. 10 days later after not hearing anything, i sent an email asking if i could get idea when it would be shipping. They replied that it was on back order and would be shipping in 12 days. 17 days go by and still nothing so i called. They looked up the order number and said it was STILL on back order and now theyre expecting it on the 17th. I said if it doesnt come in on the 17th, will you notify me or do i have to come find you again? She put me on hold to ask the "purchaser" and when she came back she said its ACTUALLY not gonna be shipping to them until end of December. F these SCUM BAGS.

I ordered a Wand Wizard and found out my wand is not threaded and I needed the model with quick-connects on both ends. Customer support was very responsive and helpful and processed an RMA immediately by e-mail, and sent me the correct unit right away. Very happy.

I recently bought a bath from these people. I didn't receive a confirmation email or any indication on when to receive delivery. Luckily, I happened to be in on the day of delivery. I then had to call with a question. 3 times I was kept on hold for over 10 minutes and cut off each time before I was given my answer. The fourth attempt I refused to be placed on hold and finally received the information I needed. VERY unprofessional company that didn't care when I pointed out their deficiencies. I guess, once they e had your money they don't care what happens next, even if you haven't had the goods yet.

Their work clothes are some of the best quality I've found. And the customer service is great, they know everything about all of the products they carry. I would definitely reccomend QC Supply to others.