Purple Carrot Tracking Order Status

Love this meal service! Its so hard to find worth vegan meals and this service is a must! I love that you can pick meals you make yourself (still super easy) or buy prepared meals or frozen. They also have a great selection of "plantry" items which includes really good "cheese" and different vegan drinks or just every day items that should be in all pantries. I am so happy I found this meal service, they literally have something for everyone and it makes me feel great that I am making delicious meals quickly that are actually great for me!

There are rarely issues with my orders, and when there is a problem, customer service is great. The food arrives quickly after being shipped, so no quality concerns.

Hi, We have had many good meals from purple carrot, but this week was not good. we got our delivery on 12-6-2023, but it didn’t arrive until after 6:30 pm. Too late to prepare a meal on the 6th. So I’m preparing the gnocchi meal tonight, and the cauliflower is bad. It smells terrible and is brown. The date on the bag says 12-4-2023. It is a waste of food and money. I’m disappointed this week.

We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.

So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is. On top of that, the recipes that are put together are just amazing, full of flavor and texture. Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again. Thanks for making meals fun again and delicious on top of that!