Princess Auto Tracking Order Status

I don't understand the low numbers for Princess Auto because, to me, they're legendary. The staff is knowledgeable and they stand behind what they sell. I've bought countless things from them (especially tools) and while I wouldn't say that they're pro-grade, they're perfect for the average person and dirt-cheap. The value that they offer is excellent and they have lots of "weird and wonderful" items that you'll often didn't even know you needed. It's really one of my favourite stores, period.

Checked on line (5 months ago) for an item at my nearest store (1.5 hrs away) ...not in stock. Went to do an on line order and the cost of shipping was more than the item, EVEN with the $30 they offer for shipping. i contacted head office and was told they do not ship to individual stores. I was told the item was to come for sale again in early april...it did. I checked my store and there was 1 in inventory. I immediately placed an order...it was confirmed and i rec'd an e-mail saying my order was being processed and to wait for an e-mail indicating the item was ready for pickup...the on line inventory at my store went from one to none in stock right after my purchase. the next day, instead of a confirmation e mail...i got an order canceling my purchase as there were none available. The bottom line, in my experience...PRINCESS AUTO IS NOT TO BE TRUSTED with competent service.

A great selection of DIY items and machines. In the few times I had return something (up to $600 item), I've never had a problem. I continue to be a loyal customer.

I have been buying pressure washers, hose and pressure washer parts from Princess Auto for over 30 years. The pricing and quality of products offered is outstanding.

I placed a few orders online and they are all with free delivery during this pandemic time. No minimum purchase. 4 different orders placed at different time. All delivered with 4 days by Canada Post. Great company to provide free delivery with no minimum purchase at this time. I'm impressed.