Pomelo Tracking Order Status

Love it. Shipping very fast by DSL (I ordered on 24 got items on 27) like faster than order in the US.. I don’t know what other people said, but I do love them. The quality of products is good.. I meant for the price.

Ordered a XL hoodie and XL shorts for my husband for Christmas. They arrived late, and are smaller than they say on the size chart. As soon as my husband trie don his new berzerk shorts, the decal starts PEELING OFF!!!! This companies quality is so poor, sorry for the language. Not worth what i spent. Shein has better quality than this somehow.

IS VERY BAD CUSTOMER SERVICE !AND THE STAFF IS NOT FRIENDLY AT ALL 😡😡Today I just bought clothes at Pomelo store, Terrible shopping experience at your branch, worst customer service she had ever. Bad attitude while we are asking her can give me a bigger size paper bag the sales girl is so rude to me just throw out my clothe on the table and and change to the bigger size paper bag ! If not mistaken her name is Nila. Please.. having a good attitude is basic to serve every customer !!

Please do not buy from POMELO! Worst service and cheat your money. Even you return the clothes, then won’t refund your money. Please do not ever purchase from pomelo .

So far I have ordered twice and I am very satisfied! Shipment times are fast with tracking numbers, preparation for dispatch time is minimal. Items are high quality and exactly as described measument wise. I actually am very surprised about measuments as so far everything fit me as expected and I didn’t have to return anything. Every item is individually wrapped and has a Pomelo official labels attached which you should not remove if you’ll return some items. I’m a happy and a loyal customer from now on!