PINKBLUSH Tracking Order Status

I originally ordered a dress from them, received it, and it was pretty, but a bit too tight and knowing I would still be growing I returned it. I decided to opt for store credit with my return and order something else I had my eye on. I ordered the second item and it was also far too tight. Since I had sizing issues twice, and the clothes I wanted did not come in their "Plus Sizes" (which start at XL!), I decided this time I wanted my money refunded. Through many emails and phone calls back and forth they ultimately told me they could not refund my original card for the price, since I used a "gift card" (really store credit) to purchase. That the funds would have to be re-loaded on the gift card, which I physically don't have. They said they would resend the gift card, but at this point I really don't want to make another purchase from them as their sizing doesn't work for me. However, I guess I have no choice if I want the value of my money. Buyers beware, don't opt for gift card refund because if things don't work out you can never recover your money for any use other than their website! Choose refund to original payment method even though it takes longer to process!

I bought a pair of pants at 24 weeks pregnant and was super excited when they came in. They fit perfectly, are stylish, and are very comfortable. Unfortunately the hem at the top of the panel started to fray and come apart after having them for only a week (I had only worn them twice at this point). I reached out to customer service and they said they could not give me a refund, take the jeans back, or send a new pair. After a lot of trying they offered me 25% refund (a whole $7.63). When I asked for more they said I could send the jeans back, and that they would give me store credit, but would deduct an $8 dollar fee for shipping (they had already said they could not accept the jeans back so I don't know why they asked for them back at this point). We went back and forth many more times with me explaining that the product I received was clearly defective and my concerns being overlooked every time. It seemed like all the representative cared about was being right and keeping all the money they could (that may not have been the intention, but wow that's what it felt like!). Overall, their return policy focuses on keeping money they have made at the expense of their customers- pregnant women with ever changing bodies (please note that if you try something on and it doesn't fit or you don't like it, they won't take it back or refund it because it "has been worn"). Their customer service is set up only to try and MINIMALLY appease customers, not satisfy them or resolve problems. In the end I got nothing back and was left pants that are falling apart and I will have to repair on my own :)

They charged me $13 for shipping and return shipping when I needed to return one item that cost $40. The fit on the shorts I got were terrible - they just seemed like looser men's shorts and not anything maternity specific. Then just for the privilege of trying it on, I lost 1/3 of the cost I paid for it. What a scam!

Quality product!

An amazing co-worker gifted me gift card to PinkBlush. I have been searching for plus size maternity clothes and it's been hard finding them. The dresses I got are beautiful and fit perfectly! I ordered a size up for my baby shower dress, which I'm glad for.