Paul's Boutique Tracking Order Status

Would give a zero if I had a choice. Placed an order with express shipping and been over a week and no acknowledged email. When tracking on site states still ‘process’ tried to contact them and email is fake, no reply to IG messages had to end up opening a dispute with PayPal. Either a scam site or really bad at customer service considering I’ve had lots of PB stuff before.

I purchased a small bag for my daughter, it broke and they refused to replace or refund but offered to send me a new strap which never arrived.

De tas die ik gekocht heb was na een paar weken al kapot. Vervolgens heb ik verschillende mails gestuurd en contact gezocht met het bedrijf, maar ze reageren al maanden niet.

They losted my order. The customer experience was so bad. After one month they give me back money without shipping money. I definitly can’t suggest buy in their website.

Checkout never worked so missed out on an offer of a free pom pom, maybe a scam site.