Paint With Diamonds Tracking Order Status

Ordered may 1, 2024. Said it arrived at JFK on May23rd. It is now July 14th and still have not received. Customer service is no help all you get from them is it's on the way in a text. Try to call and they never answer the phone. Managed to leave a message one time said they would call back, They never have. I have texted 4 times and get same answer back it's on the way. All I want is what I ordered or a refund. Do not order from this company !!!! They do not care about their customers at all!!!

Dont buy anything from this company. This is Scam.! My first time ordering from this company and my canvas was broken. Reached out to ask if they could replace it,but no. They wanted to repair it. It took 1,5 month to get it,so to be sending it back for repair would take forever. They also have an oh s... insurance whitch is totally bulls...! Never buying from this company again.

I ordered 4 diamond paintings on December 15. I did not receive any information about shipping for weeks. When I finally inquired at the beginning of January, I was told that the items had shipped and they were waiting for tracking to update. Today I received an email saying there was a glitch with pricing, and they were canceling and refunding my order. I think they should have honored the price that was on their website, not to mention they lied about the order already being shipped. If there was a problem, I should have been notified immediately not weeks afterward. I will not be ordering from them again, and I would not recommend that anyone else does.

good quality but slow shipping

I loved this product, which is what makes this so sad! Unfortunately the customer service experience was not good at all. It took months to arrive even though it had been shipped (supposedly) a few days after placing the order. Customer service was awful - I barely got a response and when I did it was very dismissive. They don't care at all. It's a shame, I would have ordered again.