Ooze Tracking Order Status

Ooze cleaning kit is the best pipe cleaning substance on the market. I've tried hundreds of of other products and nothing compares to this, several uses an already it's adding up to be worth the price. Best part is it's reusable an it keeps cleaning after several uses.

I’ll be honest: I’m just not into buying items that I know are not going to work and I’m going to have to wait weeks for a replacement “warranty claim”. Companies should take note: not everyone is looking for cheap. Consumers will get tired of having to deal with “incredible customer service”. I would rather just buy something that works in the first place than have to deal with AI that cannot answer my question for 20 minutes that forwards me to a chat with a person who cannot fix my problem and just wants to send me a replacement. I spend weeks when I really only want to spend minutes. I will not waste my time filling in your warranty info. I just want dependable products.

Bought 2 Twist Slim 320 mah pens at the end of Aug 2024 and one no longer holds charge. I file a claim and I get approved for a replacement, and they send me an email with a “unique code to access my warranty” but the code is a worthless DEAD LINK. Two days later (11/26/24) I refile the claim, receive another approval for the warranty claim, but the email for the warranty claim has another dead link that doesn’t work. So far OOZELIFE is batting 0.000. Update 11/27/24. Link was dead due to my popup blocker, and a warranty replacement has shipped. 1 star is changed to 3.

Purchased a Duplex 2 that lasted around 3 weeks before it died . Bought all new replacement parts and still doesn't work. Then Purchased an Electro Barrel, opened box , turned on, worked once then quit all together. Waiting on return label and I will give them one more chance then I am gone. How it works out is up to them.Butt, I am really getting quite perturbed....

Like a few others have mention I also had issues with the newest product the DUPLEX2. But Luckily a Customer Service Agent named Valene A :)!!! Who went above & beyond 2 this completely fix my issue!! They have an amazing staff dedicated to realistically fix whatever the issue may be. You just actually have to tell contact them