Omni Cheer Tracking Order Status

I was told the order would be complete by 2/18/25, & I am receiving notifications that it's awaiting final review. The order was started in Dec. A rep failed to send me the confirmation of my tax-exempt information in Dec. to start the order process, & when I called to check on the order in Jan., it was cancelled. I replaced the order that same day in Jan., & a month later, the order has NOT been filled. I would appreciate an update on the order status please. I am disappointed in the communication, customer service & time on this order.

My experience was excellent. Uniforms, shoes and accessories arrived quickly. All items were true to size and very stylish.

It has been over 2 weeks since I’ve placed my order and it still says still waiting to be processed for 2 weeks and 2 days. It also had 2 letters on it that shouldn't take this long to process or even get. I’m not using this ever again from here.

Delayed production and delivery time (7 weeks) unintentionally created way too much eager anticipation for our singular custom jacket. But it is perfect, almost making up for the delay. Now that it has arrived, the cost is very reasonable for the perfect, high quality customization.

I run a non-profit program with over 100 athletes. We order uniforms, body basics, bows, shoes, Poms and more through Omni. Order processing is usually turned around quickly so I get my items fast. Customer service is easy to get ahold of and can solve any issues that arise. Will continue to utilize for future seasons!