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Nere Rating

TrustScore 4.9 out of 54.9Reviews 135135

Last Nere Reviews from Trustpilot

customer
Both product and service were…

Both product and service were excellent. Can't speak too highly of Nerve travel. M. Fisher.

Dallas Jones
Very fast delivery 👍

Very fast delivery 👍

Wendy Rowe
Suitcase came quickly

Suitcase came quickly. Good price. Good size and colour. Easy to set up integrated lock. Not yet had occasion to try it out which is why not 5 stars. But so far very pleased with my new suitcase.

Roseanna Burns
Great brand and product

Edited: After I posted this Nere got in touch and resolved my issue in a timely fashion and explained the delay was due to a surge in orders, they have promised they're putting better processes in place to manage this in future so overall I would recommend this company and the suitcases are gorgeous 🥰 I ordered two suitcases from Nere and they arrived within 3 days of my order and were great, I decided I would prefer a different colour, so organised a return and bought the new colour. The return process was simple enough, but 1 week later I had no confirmation on my new order being dispatched, I emailed customer service and got a fairly generic response (which came at 3am), I was due to travel that week and was really disappointed with how slow the service had been given the previous cases were dispatched same day. I did follow up with them via email and also wrote this review which prompted a quick response and resolve from their team. I hope Nere do stick to their promise of improving customer service but overall I have now had a good impression of the brand and am excited to use my new case.

Emmanuel Botwe
I love the bag’s design

I love the bag’s design, body and wheels. It looks durable and feels premium. Eager to use it on my upcoming trip.

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