Neal & Wolf Tracking Order Status

Bought Shampoo & conditioner from my hairdresser and had skin and scalp irritation for over a week my neck ,face and chest was completely covered in Hives had to use Antihistamines and hydrocortisone cream to stop the itching it’s made my scalp and skin so dry never again 😡

I have never had a reaction to any shampoo and conditioner in the past. Purchased as recommended by my hairdresser and it has destroyed my scalp. It’s so itchy and flaky and I’ve lost loads of hair. My Boyfriend had been sneakily using my shampoo and his scalp is the same it’s massive flakes coming from our scalps even weeks after not using. I contacted the company who said all their products meet regulations but something has to be wrong in my opinion I have used other brands like kerastase, L’Oreal and olaplex and never had anything like this.

I really like this brand and the products seem to work really well with my hair. Well, at least the blonde products do anyway. One thing that lets them down is the fact that they use dreaded Parcelforce and Royal Mail as their couriers. My things are still with Parcelforce which is super annoying as I they’ve had them since Tuesday and wanted them for Saturday night (today). Please, please review who you choose as couriers!

Fantastic Customer Service. Ordered on Sunday. Items delivered Tuesday. Unfortunately one of the items was damaged. I emailed and they issued a replacement to be delivered within 2 days. Very impressed. Will definitely order in future.

Brilliant product, fast delivery, great customer service.