myweddingfavors Tracking Order Status

I ordered 18 items and 2 came broken- they refused o replace them which meant I could not use the remianing 16. I offered to return the entire order for a full refund and they refused. They told me I should have ordered extras. I have called multiple times and have been told a supervisor will contact me which has not occurred. Terrible customer service-stay away from this company

I order 18 glass mugs and 2 arrived broken and they refused to replace them- would only give me a credit for 2 and I asked to return all of them since I needed 18 and now only had 16 and they refused and were not responsive to my calls- would never use this company again

I placed an order over the weekend that immediately needed to be cancelled. I could not get in touch with them until 9AM eastern time Monday morning, so I emailed them immediately and then got in touch with them Monday at 9AM eastern time. I found out they had already done the artwork and would be charging me $35 even though there was no other possible way I could have stopped them. Luckily the rest was refunded but based on the fact that this was out of my control despite my best efforts to cancel before processing began this should have never happened. The customer service person when bringing this up was like a broken record player and not helpful AT ALL. Stay away if you can unless you are certain this is EXACTLY what you want.

Please be wary of this merchant. The products are substantially smaller than they appear in the website. The printing on the products is even smaller. They twice failed to fulfill orders and would not refund the two that they failed to deliver. I ended up challenging the charge through my credit card issuer. This company rips people off. Don’t waste your money or your time.

I bought the personalized stemless wine glasses for my reception and they were a big hit. I ended up with some extra but that is fine. Only thing is they took 4 weeks to process but I had time.