GoodTrust Tracking Order Status

I reached out to GoodTrust because I wasn't able to add more than one beneficiary and was told that the platform currently only allows one substitute beneficiary per primary beneficiary. I paid for the membership with AARP points but lost A LOT of points to not be able to create a will. I had to go to another site that would allow more than one beneficiary.

It did not take a long time to find out how to fill the will.

I got off to a rough start with GoodTrust, in that there was a software glitch that wouldn't allow me to add my son and soul heir. After a few rounds of email with customer support, Leon set up a time to chat with me and helped me resolve this issue to my satisfaction. I came away from the call feeling much more confident in the service and customer support. I hope they get the initial glitch worked out, but am very pleased with my outcome.

GoodTrust responds to email questions by the next day

It’s not perfect but it definitely got the job done! Simple and relatively quick.