MotionVFX Tracking Order Status

thanks for the quick answers that you give to me

Their plug-ins are the best in the business. I've been using them since college and now for my small business. They constantly update their products to ensure they work with the current MacOS. If you find them on sale, scoop em!

They were quick to both respond and resolve my issue. Super!

Very pleasant to converse with, and even though I fixed the issue before them, they were thankful that I found an issue they weren't aware of and even gave me bonus credit for spotting a bug. I'll take it! Thank you, MotionVFX.

They have great videos showcasing their add-ons but once it's time to use the add-on yourself it's a coin toss if it actually works at all after purchasing. I'm strictly referring to MotionVFX products for DaVinci Resolve. They have good response times for product support. I know this because half the time I apply the add-on onto the timeline it doesn't work and I have to contact their support. They'll simply tell me I'm using an outdated version of the add-on. But....Before I contact support, I always visit the mInstaller desktop app to check if there is an updated version...the support staff will passively aggressively shift the error on the user for not using the most up to date version. Perhaps they get the same problems repeatedly and they don't care as much. It's great that MotionVFX supports DaVinci Resolve, but it's extremely buggy and doesn't work half the time and the install is usually missing fonts. I don't know if this happens to the FCP add-ons, but it's routinely inconsistent for DaVinci Resolve. Their quality control is terrible, their support staff respond timely but they'll shift any error onto the user. It's probably best to buy their products if it's been on the market for a really long while. Their newest products don't work well at launch if at all.