Mavi Tracking Order Status

Chinese. Very low quality. Not close to advertised goods. Stay away.

Shocking quality golf shirts. Looked nothing like in their ads. Literally cheap polyester colour dyed on only one side of the fabric. I contacted them at least 20 times to refurn and get full refund as promised and they just send automated responses saying in have to return the products to manufacturer in China before they refund. DON’T GET CAUGHT LIKE I DID!! Its a drop shipping scam.

Ich habe 2 Artikel zurückgegeben und nur einer wurde mir erstattet. Beim Service habe ich das reklamiert und das Ticket wurde ohne Antwort geschlossen. Telefonisch ist uach nichts zu erreichen. Diee rfirma hat nicht mal 1 Stern verdient!!!

I mistakenly ordered two of the same product and was assured by a Mavi rep (bot?) via email that it would be no problem to return the duplicate. When my products arrived (a month later!!) I was re-directed to a different email address in order to "request" return shipping instructions for a refund. I supplied all the customer details they asked for, and understood that I would bear the cost of the shipping (despite the fact they call themselves Mavi-Capetown - where I live - it turns out they are shipping from China) To date I have not received any further communication from Mavi about how to return the product. Quick to take your money, impossible to reach afterwards. Dodgy.

I ordered a jeans jacket and waited one week, but got no track and trace. I contacted support and they responded the next day that my order ‘could not be shipped due to a technical error’. I got the money back, but don’t say on your website that you can ship to the Benelux! I’m dissapointed.