Lush Tracking Order Status

I've been a long time LUSH user, and after changing back and forth brands, just because I want to find the perfect products, I decided to stay with LUSH whenever possible. Love the scents, quality and the staff of the LUSH store in Ghent, Belgium.

I buy shampoos and conditioners from them. Fast shipping. The quality matches the price. Love their scent

There is no doubt that company have their heart in the right palce and we need more ecological and sustainable companies like this one. However, my niece has requested Rhubarb and Custard soap for Christmas and when I opened the packet the soap itself is not wrapped and is stuck to the packaging inside. Apart from the hygiene issues it's not the prettiest looking gift. Apparently they have a naked gift policy which is not apparent when ordering from them.

Los olores y la calidad de los productos son increíbles. Las bombas de baño nos flipan.

Super service. I ordered Christmas gifts from the German site. When I got it and opened the box some shaving creme was missing. I wrote to customer service and I got a very friendly reply and a quick refund. Good service makes me happy :-)