Love Brewing Tracking Order Status

Great service. Brought 4 wine kit. They were the news fine that they had just introduced. 2 Ros’e and 2 red wines. Delivery and description was as stated. I had trouble with one of the Ros’e not fermenting. I emailed them and the service was incredible. Always answered promptly every time. So great service all round. Would definitely buy from them again.

Placed an order with Love Brewing on Sunday was delivered on Tuesday unfortunately they sent a muntons traditional bitter instead of the summer ale I had ordered didn’t realise this until Wednesday so a quick email to them resulted in an apology from them and summer ale sent out to me on the Thursday and they said please keep the bitter kit. We all make mistakes but excellent customer service to rectify mistake my go to homebrew supplier. Thanks Love Brewing.

Ordered 10:48 Monday, arrived via DPD 11.13 Tuesday. All items in my wine beginner’s kit present and carefully packed. Brilliant service from Love Brewing. Definitely recommend. Wine fermenting and bubbling as I type. 🥂 cheers!

Home brewed beer enthusiast ... Decided to move on to swing top 500ml clear glass bottles ... Love Brewing did not disappoint, speedy delivery of 48 bottles packed safely and then packed again ... Bottling next week, Belgian Pale Ale, secondary fermentation almost completed, in demijohns at the moment approx 20/22 degrees ... Conditioning usually takes 30 days ... I love beer 🍺 ♥️ ... Will certainly recommend this company ...

Great products which I've purchased on a number of occasions. But let down by poor customer service! I had a problem with DPD not supplying the 1 hour delivery slot (the slot given was for 15hrs, 7.00-22.00 hrs), which was of no use to me! Quote "1-Hour Delivery Window with DPD We know that waiting for your order to turn up can be a real pain, so we've teamed up with DPD who will give you a 1-hour delivery window so you know when to expect your delivery." I contacted 'Love Brewing' with my concerns, but had no reply, just leaving the customer in limbo! I've still to receive my parcel! Two days and counting, all because DPD couldn't supply a 1 hour delivery slot. Sad to say this will be my last order as I can't deal with poor customer service and a delivery company that can't deliver.