KITRI Tracking Order Status

I shop with Kitri quite a bit and have never received a refund without having to chase up weeks and weeks later. This is really shoddy for a brand of this size and I'd expect better. As a consumer I don't want to have to go out of my way to get the refund I'm owed. Please figure it out Kitri.

Ordered a dress for my wife customer service were helpful choosing her size. Small issue with delivery and Royal Mail strikes however, everything arrived on time for Christmas.

I bought 2 beautiful jumpers from them recently. Such amazing quality and stand out design - and they're machine washable!! Great delivery service.

I purchased a dress online. It was delivered within a few days. It was exactly as featured online. However , I returned the dress as it was not appropriate for the occasion I purchased it for. I returned the dress and the refund was processed almost immediately.

I simply adore KITRI. I have bought so many dresses from them and they feel and fit great. I do not have a perfect body but i know that wearing something from them will always make me feel confident.