iTechDeals Tracking Order Status

Placed an order and item was not what I expected. Customer care was very easy to work with on the return.

The customer service was great! Unfortunately, the device I selected was not right for me. They made the return so easy and the refund was immediate. What a great company!

Well I got the map book it worked for one week and the battery went dead could not charge it sent it back got a full refund Is great customer service would recommend them to anyone

I placed an order on 11/7 and chose priority shipping. It's 11/11 and I cannot even track my order yet. I have no idea what's going on with my order. Contacted customer service and it says 24 hours. 🙄. Not impressed. Today is Saturday 11/19. Still no trackable information on my order, except label printed. They suck. I want a refund. Never placing another order with Itech. The worst customer service.

I ordered a refurbished Apple Watch from iTechDeals in early September, and it then took close to 3 weeks for the order to arrive at my house. Upon pairing the watch with my iPhone, I found the watch froze up constantly (stuck on the black screen with the Apple logo), making it unusable. When I emailed the customer service address explaining that I needed to return the watch, Amy was extremely responsive and helpful, and I did eventually receive a full refund. However, it was disappointing that I had to pay for packaging and postage to return the watch. This experience also makes me wonder about the quality of products in general from this company, like what percentage end up being defective?