Instrument Furniture Tracking Order Status

I bought a wardrobe from them in 2018. I found it on another site for 3 times the amount of money but both sites using the same picture. I phoned the shop in london and asked about them and told there was one left. I explained I would really like it but we weren’t ready to have it as my room was having a complete makeover so decorating and new floor. So obviously couldn’t go in until the floor was done. They allowed me to pay half of it to secure it and when we were ready for delivery s month later paid the rest and waited for delivery. I was actually in hospital during the last of the decorating bits with sepsis so wasn’t home when it was brought to the house. Mum was and my brother was here putting up new curtain pole etc the room was empty she looked in and saw the floor of a large double room covered with all the pieces as they laid it al out (I paid £80 for it to be built) and in less than 20mins a 3 door wardrobe was built it is huge and takes up 3/4 of a wall length ways. Mum said they were extremely polite very quick and couldn’t say a bad thing about them. My brother (managings on building sites ) (the delivery men were polish) my brother recognised some words and there was a lot of swearing while doing the wardrobe but also laughing so typical for putting together something so large. But from start to finish this company was amazing. Even after a couple of yrs a door bounced off its rail so I couldn’t get it to move. I phoned them and when they had a delivery around the southwest they stopped by and got it back on for me as it was far to heavy for me. There was no charge no problems no anything. Just very polite loveky men in and out in less than 3 mins. Reason for this late post is cause I have just tried to find them and saw they have gone. As I needed something new and read all the bad reviews. This company was a 1/4 of the price of wayfair but same product.

Such a shame they have gone into insolvency - I brought a wardrobe 2 years ago and used them to have it built. Everything was smooth from delivery to building. Was just about to order another one for my son's room and saw the bad news. Such a shame.

The products are great, the team who actually deliver are great ... The customer service is shocking ... I'll explain ... ordered my furniture, it was part delivered, an item was missing, because despatch wanted decided it was okay to, then after lots of chasing the rest got delivered, in the meantime my wardrobe door needed replacing because it was bowed ... customer service reply ... why don't you swap them around so they don't catch ... after loads of emails, you can't speak to anyone and awful customer service ... my bedroom furniture is here looking good ... would I use them again probably not because you can get the same product elsewhere at the same price ... the only reason I chose them was for delivery ... and that they massively failed on.

I just wanted to say thank you for your service which was great experience from online team to the delivery and assembly staff, very professional furniture company this is the 2nd time we bought wardrobe between January and April, entire process from ordering to delivery and assembly was excellent no fault please keep up the good work I will be using your company again and again 5star if was 7 star I would have been given. And the quality of the furniture absolutely excellent. Thank you

Deliveeed and put together/fitted a beautiful large wardrobe. Excellent service great price and tge fitter did an excellent job.