IKTCH Tracking Order Status

UPDATE: I received a response via Trustpilot. However I received no response from my emails, "contact form", they still do not answer their phone. I believe the response via Trustpilot was a computer generated generic response. A real person would have asked for my contact info since I was having difficulty getting in contact with them. Buyer beware. 0 stars. IKTCH does not answer their phone. They do not respond to emails. Chat does not work. Purchased an IKTCH hood thru Home Depot. Home Depot customer service said that IKTCH is a seller on their website but HD does not provide support even tho IKTCH provides an email address for their HD rep, who also failed to respond to my email. I do not recommend as there is no way to contact IKTCH. Buyer beware.

Purchased from HD, but most big boxes sell this company. Quality is good, the packing is great. The mfg customer service was very good. I wish they had easier to digest user info and videos. Price and quality is very good for a fraction of what others charge. I can't see where to put pics.i got the 36 inch IKB01_36 .