Hylo Athletics Tracking Order Status

I ordered myself a pair of their LIGHTs and I am more than happy with them! The pair arrived quickly and fit me perfectly. I have since used them nearly everyday for the gym, they have been durable and very breathable and I highly recommend them. Can't wait to see what Hylo does next!

I have had a pair of Hylo lights for over a year and has been super happy with them. I recently replaced them with a new pair and had a small issue with one of the shoes. Hylo could not have been more responsive or accommodating when I contacted them with the issue. With many companies you struggle to find someone to help you let alone be so responsive. Jake immediately offered to replace the shoe and when I asked to upgrade to the Hylo run it was not an issue. Hylo managed to turn a potentially negative experience into a hugely positive one and one which has made me even more brand loyal. It is a shame more companies do take a leaf out of Hylo's book. Thank you.

Meh, these trainers are okay - I think they're a case of really good branding and marketing but ultimately I feel like you could order any basic trainers from any white label brand and get the same quality. The design is aesthetically pleasing, but they're not especially comfortable, hard wearing or protective of your feet. I would recommend considering how much you're buying into the brand and aesthetics before spending so much money on essentially some basic every day shoes.

This is really tough one as there are PROS and CONS PROS Great company ethos - love the sustainability aspect and the recycling of old trainers Great customer service - quick and replaced my faulty trainers within days CONS Shoes are not durable at all - The first pair I wore lightly for walks. The material is not supportive enough as the material gives and stretches easily - they became baggy around the ankles. Certainly not good enough for running. I ran a suitcase over my foot by accident and a hole appeared on the top. Design - as with some other reviews, I found my feet rolling over easily, maybe again due to the unsupportive material? and therefore I could feel the sole edges. I did get in touch to return and they were great sending me a replacement pair of the newer version - I was hopeful and it appears that there have been reinforcements made by taping parts of the inside. They are marginally better but after a few weeks another hole appeared on the top. I still don't use for running, just every day wear. I REALLY want this company to succeed and wish I cold give more stars but I feel their product needs more development.

Great communication from the CS team, being proactive in letting me know there would be a slight delay in delivery time. Shoes still arrived within a week and I love them!